Customer orientation throughout the organization

The core offering of social systems engineering provides support for organizations to consequently orient themselves towards their customers and beneficiaries. At the beginning of a tailor measured proceeding four modules can be composed individually:

  1. Customer Value Analysis
  2. Customer oriented organization
  3. Customer oriented cost structures
  4. Further support

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Quite often, similar challenges emerge out of the philosophy of consequent customer orientation. Some of these challenges are addressed with standard offerings by social systems engineering. They serve as a basis for discussion and help to quickly define a customer specific solution approach. The current standard offerings are only available in German, translations will follow:

Express Review


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Express Review


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Organizational Design


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